Letter from the Chief Inspector of General Practice

We inspected Salford Medical Centre 1 on the 1 October 2014 as part of our new comprehensive inspection programme. This provider had not been inspected before and that was why we included them.

We have rated the practice as good.

Comments we received from patients were positive about the care and treatment they had received. Patients told us they are treated with dignity and respect and involved in making decisions about their treatment options.

Our key findings were as follows:

• The practice was, safe, effective, caring, responsive and well led.
• Patients told us they were treated with dignity and respect and they were involved in care and treatment decisions.
• Staff understand their responsibilities to raise concerns, and report incidents.
• The practice is clean and well maintained.
• There are a range of qualified staff to meet patients’ needs and keep them safe.
• Data showed us patient outcomes were at or above average for the locality. People’s needs are assessed and care is planned and delivered in line with current legislation.
• The practice works with other health and social care providers to achieve the best outcomes for patients.
• The provider should improve the way they manage the recording of significant events.
• Systems around the safe handling of prescriptions need to be reviewed.
• The provider should ensure that visual checks of emergency equipment are recorded as evidence that equipment is maintained and in working order.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

We reviewed the information available to us about Salford Medical Centre 1 on 10 April 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.