We spoke with six people who used the service and they all said they were happy with the care and treatment they had received at the dental practice.

We received the following comments:

”I’ve never had a bad experience. They explain everything and also give you information.”

“The dentist is great he goes through everything and has always been very understanding.”

“I was having real problems with one of my teeth. They talked through the options and then gave me plenty of time to think about it.”

“The staff are fantastic with the kids. They don’t worry when it’s their appointment time which is great.”

“I’ve been happy each time and have never had a bad experience.”

“They give good advice on caring for your teeth.”

“The whole process was well planned and the work they did was very good. I was impressed.”

Patient surveys showed there was a high level of satisfaction with the practice.

We spoke with six staff which included dentists, dental nurses and the practice manager. They told us people received very good care and treatment, and their needs were appropriately met. Staff told us people were involved in the planning of their treatment and good systems were in place to make sure people’s privacy, dignity, and confidentially were maintained.