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Sedgefield Dental Health Centre, Sedgefield, Stockton-on-tees.

Sedgefield Dental Health Centre in Sedgefield, Stockton-on-tees is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th February 2014

Sedgefield Dental Health Centre is managed by Dentex Assets Limited who are also responsible for 22 other locations

Contact Details:

    Address:
      Sedgefield Dental Health Centre
      North End
      Sedgefield
      Stockton-on-tees
      TS21 2AZ
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2014-02-28
    Last Published 0000-00-00

Local Authority:

    County Durham

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

5th February 2014 - During a routine inspection pdf icon

On the day of our inspection, all three dental surgeries within the practice were in use.

We found patients who used the service were given appropriate information and support regarding their care or treatment. We spoke with four patients in the waiting area within the practice, both before and after their appointments. Everybody we spoke with talked positively about the care and treatment they had received at the practice. This included being given sufficient information to be able to make an informed decision about any treatment required. Comments included “I’m very happy (with the service)”, “I’m getting to see the same dentist at the moment. It helps that they get to know you” and “I’ve got nothing to complain about.”

Patient’s needs were assessed and care and treatment was planned and delivered in line with their needs. If patient’s required treatment, we saw they were provided with a treatment plan which included a breakdown of costs.

Staff were aware of their roles and responsibilities with regards to protecting patient’s from abuse or the risk of abuse.

We found the provider ensured patients were treated in a safe, clean environment. One patient said the cleanliness was “Spot on” and another patient said they found the cleanliness “Excellent.” We saw records of cleaning spot-checks completed on a weekly basis. This included checks of the decontamination equipment, dental surgeries and equipment within them, and floors and sinks.

People said they were very happy with the way they were treated by the staff employed by the practice. Comments from patients included the staff were “Spot on” and were “Excellent and professional.”

The staff we spoke with told us they felt supported in their roles. We found staff were provided with training and support to ensure they were competent to carry out their roles.

 

 

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