Select Dental employs one dentist, a hygienist, two dental nurses and a practice manager on the day of our visit. The opening times were displayed on the company website, at the front entrance and on leaflets. People told us they found this information useful.

The surgery was able to provide an out of hours service if people had a specific medical need. We spoke with three people who attended for treatment. All of them were very positive about the service. One person told us “It’s the most gentle dentist I’ve ever been to.”

We spoke with three staff during our visit. All of the staff we spoke with told us that they had received training in safeguarding vulnerable adults and child protection and that they understood how to recognise and report any concerns they had.

The practice had measures in place to deal with foreseeable emergencies. Staff had received first aid training and we found that all required emergency equipment was up to date and easily accessible.

We saw that the whole practice was clean and that clinical areas were well organised. The provider had effective cleaning schedules in place.

The practice carried out regular checks to monitor the quality of care provided. We found a robust audit system was in place.