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Care Services

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Sharon Brinkman Care Services Ltd, Nene Court, Spalding.

Sharon Brinkman Care Services Ltd in Nene Court, Spalding is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, mental health conditions, personal care and physical disabilities. The last inspection date here was 16th January 2020

Sharon Brinkman Care Services Ltd is managed by Sharon Brinkman Care Services LTD.

Contact Details:

    Address:
      Sharon Brinkman Care Services Ltd
      Nene House
      Nene Court
      Spalding
      PE11 2JT
      United Kingdom
    Telephone:
      07746445519

Ratings:

For a guide to the ratings, click here.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-01-16
    Last Published 2017-05-27

Local Authority:

    Lincolnshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

25th April 2017 - During a routine inspection pdf icon

Sharon Brinkman Care Services Ltd provides personal care to people living in their own homes in the Spalding area of South Lincolnshire. The service was first registered with the Care Quality Commission (CQC) in May 2015 and had been operating for about two years at the time of our inspection.

We inspected the service on 25 April 2017. The inspection was announced. At the time of our inspection 15 people were receiving a personal care service.

The service had a registered manager. A registered manager is a person who has registered with CQC to manage the service. Like registered providers (the ‘provider’) they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

CQC is required by law to monitor how a provider applies the Mental Capacity Act 2005 (MCA) and to report on what we find. Staff demonstrated their understanding of how to support people who lacked the capacity to make some decisions for themselves. Staff also knew how to recognise and report any concerns to keep people safe from harm.

People told us that they were highly satisfied with every aspect of the service they received. In particular, the provider’s careful approach to managing staffing resources which meant they were supported by the same staff on a consistent basis. Staff had established warm, friendly relationships with people and went out of their way to help them in any way they could. Staff worked together in a supportive way and participated in a varied programme of training appropriate to their needs. They enjoyed working for the provider and felt listened to by the registered manager and other senior staff.

People were involved in agreeing the type and amount of care they received and their needs and wishes were understood and followed by staff. Staff treated people with dignity and respect and encouraged them to maintain their independence. Staff had the knowledge and skills required to meet people’s individual needs effectively and supported them to prepare food and drink of their choice.

We identified a small number of areas in which improvement was needed to ensure people received safe, effective care. These related to record-keeping and other administrative processes rather than the delivery of hands-on care. Improvement was required in the recording of medicines administration, the completion of people’s individual risk assessments and in some aspects of staff recruitment procedures.

The registered manager displayed an open and responsive management style and was quick to acknowledge the areas for improvement we picked up in our inspection. She took personal responsibility for ensuring the required changes were addressed as a matter of priority.

 

 

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