Shawbirch Medical Centre in Shawbirch, Telford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th May 2016
Shawbirch Medical Centre is managed by Shawbirch Medical Centre.
Contact Details:
Address:
Shawbirch Medical Centre 5 Acorn Way Shawbirch Telford TF5 0LW United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Shawbirch Medical Practice on 2 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
The staff assessed patients’ needs and delivered care in line with current evidence based guidance. The staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients told us they were able to get ‘on the day’ appointments when they needed them, although they did have to wait for a pre-bookable appointment with their GP of choice.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and the staff felt supported by the management. The GP partners had designated clinical and managerial lead roles.
The practice proactively sought feedback from the staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
However, there were also areas of practice where the provider should improvements.
The provider should:
Ask applicants about any physical or mental health conditions they may have as part of the recruitment process.
Review how the water temperatures are checked and recorded in line with the legionella risk assessment.
Adopt a more proactive approach to identifying and meeting the needs of carers.