Total Orthodontics Sheffield, Sheffield.Total Orthodontics Sheffield in Sheffield is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st August 2015 Contact Details:
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21st July 2015 - During a routine inspection
We carried out an announced comprehensive inspection of Sheffield 2 on the 21 July 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found this practice was providing caring services in accordance with the relevant regulations.
Are services effective?
We found this practice was providing caring services in accordance with the relevant regulations.
Are services caring?
We found this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well led care in accordance with the relevant regulations.
Sheffield 2 provides orthdontic services to NHS and private orthodontic patients. The treatments range from teeth whitening, fixed aesthetic braces to clear aligner treatments. The service is provided by two specialist orthdontists who are supported by one orthodontic therapist, four nurses, two receptionists and a practice manager. The practice is located on the first floor of a multi-purpose business premises. There are four surgeries, an oral health education area, a reception area and a waiting room, with a patient toilet available on the lower ground floor. The practice is located close to local amenities and bus services. There is ample parking in the surrounding area. Opening hours are Monday and Thursday 9:00am to 5:30pm, Tuesday 9:00am to 6:30pm, Wednesday 8:00am to 4:30pm and Friday 8:00am to 3:00pm.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
On the day of inspection we spoke with two patient's and their relatives who used the service and reviewed 32 CQC comment cards that had been completed by patients prior to the inspection. The patients and their relatives we spoke with were very positive about the care and treatment they received at the practice. They told us they were involved in all aspects of their care and found the staff to be very friendly, kind, caring, understanding and they were always treated with dignity and respect.
Our key findings were:
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