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Care Services

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Shenstone Hall, Shenstone, Lichfield.

Shenstone Hall in Shenstone, Lichfield is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and dementia. The last inspection date here was 26th April 2019

Shenstone Hall is managed by Embec Care Limited who are also responsible for 1 other location

Contact Details:

    Address:
      Shenstone Hall
      13 Birmingham Road
      Shenstone
      Lichfield
      WS14 0JS
      United Kingdom
    Telephone:
      01543480222
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-04-26
    Last Published 2019-04-26

Local Authority:

    Staffordshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

19th March 2019 - During a routine inspection

About the service: Shenstone Hall provides residential care for up to 25 people, at the time of the inspection there were 12 people living at the service.

People’s experience of using this service: People and their relatives told us they were happy with the care provided. All staff demonstrated a commitment to providing person-centred care. People had developed positive relationships with staff who had a good understanding of their individual needs.

People were supported to maintain contact with their family and were encouraged to be involved with the running of the service. Care and support was tailored to each person's needs and preferences.

Systems were in place to support and monitor people’s safety. People were protected from possible harm. Staff had a good understanding of how to safeguard people and were confident to raise any concerns they identified.

People were stimulated by meaningful activities and care and support was personalised to each individual.

There were two registered managers at the service and people knew who they were. Both registered managers demonstrated a commitment to providing person centred care for people. Staff felt the management team were supportive and approachable. Staff were happy in their role which had a positive effect on people's wellbeing.

Rating at last inspection: This was the first inspection of this service.

Why we inspected: This was a planned inspection based our inspection schedule for new services.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the Care Quality Commission (CQC ) website at www.cqc.org.uk

 

 

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