Sherbourne Medical Centre in Leamington Spa is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st December 2016
Sherbourne Medical Centre is managed by Sherbourne Medical Centre.
Contact Details:
Address:
Sherbourne Medical Centre 40 Oxford Street Leamington Spa CV32 4RA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Sherbourne Medical Practice on 21 July 2016. The overall rating for this service is good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
There were systems in place to manage patient safety alerts, including medicines alerts which were acted upon. Changes were made to treatment for those patients identified as a result of the patient safety alerts.
Patients’ needs were assessed and care was provided in line with current guidance. Staff had the skills and expertise to deliver effective care and treatment to patients. This was maintained through a programme of continuous development to ensure their skills remained current and up-to-date.
Patients told us GPs and nurses at the practice treated them with care, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available to patients and they told us that they knew how to complain if they needed to.
All patients had a named GP.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff told us they felt supported by management. The practice proactively sought feedback from patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The area where the provider should make improvements are:
The practice should continue to look for ways to improve patient experiences of access to appointments.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Sherbourne Medical Practice on 21 July 2016. The overall rating for this service is good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
There were systems in place to manage patient safety alerts, including medicines alerts which were acted upon. Changes were made to treatment for those patients identified as a result of the patient safety alerts.
Patients’ needs were assessed and care was provided in line with current guidance. Staff had the skills and expertise to deliver effective care and treatment to patients. This was maintained through a programme of continuous development to ensure their skills remained current and up-to-date.
Patients told us GPs and nurses at the practice treated them with care, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available to patients and they told us that they knew how to complain if they needed to.
All patients had a named GP.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff told us they felt supported by management. The practice proactively sought feedback from patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The area where the provider should make improvements are:
The practice should continue to look for ways to improve patient experiences of access to appointments.
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