We spoke with patients who used the service following our visit. They were all happy with the treatment they received. One person told us “I choose to place my trust in one of the dentists there". Another person told us “the service is second to none, I wouldn’t want to go to any other dentist”.

We asked a patient if they felt safe when they used the service and they said 'yes'.

There were effective systems in place to reduce the risk and spread of infection. We saw the service had numerous policies on infection control in line with recognised dental practice guidance. Staff we spoke with demonstrated their knowledge and understanding on the action they took in reducing the risks associated with infection control. People told us they always found the service to be clean.

The provider had not followed their own recruitment procedure. Sufficient information had not been obtained to enable the registered person to carry out the relevant checks required when they employ staff.

We saw the provider monitored the quality of service people received.