South Park Medical Practice in Sevenoaks is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th October 2016
South Park Medical Practice is managed by South Park Medical Practice.
Contact Details:
Address:
South Park Medical Practice South Park Sevenoaks TN13 1ED United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at South Park Medical Practice on 26 July 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system for reporting and recording significant events.
Risks to patients, visitors and staff were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Record the content of employment reference contacts.
Ensure that the carers register is proactively developed.
Ensure that all informally resolved matters of patient dissatisfaction are recorded.
Devise an auditable record of cleaning for clinical equipment.
Devise a system to ensure that training records are monitored and up to date.
Ensure that the system to record the usage of prescription forms and pads, continues to be monitored and auditable.
Ensure that further analysis and activity is undertaken to improve upon patient survey performance.
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