Southampton Orthodontic Centre, Southampton.Southampton Orthodontic Centre in Southampton is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 22nd July 2016 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
10th January 2013 - During a routine inspection
We spoke with two patients and a relative of a patient who told us that they were fully involved in their treatment plans and were consulted on the choices available to them. One person said that staff were friendly and showed respect. Another person told us that they were okay with the treatment and that it didn't hurt when they had adjustments made to their brace. One person said that they were extremely happy with the treatment they had received and the result was fantastic. We found when we looked at the service's patient questionnaires the following comments: "would recommend because of the clean surroundings and the staff were caring and reassuring." One person wrote "I am so happy with my treatment so far. I can't wait to be complete and show off what a fantastic job that has been done."
1st January 1970 - During a routine inspection
We carried out an announced comprehensive inspection on 21 June 2016 to ask the practice the following key questions;
Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulation.
Background
Southampton Orthodontic Centre is a specialist dental practice that provides orthodontic treatment to children and some adults mainly on a referral basis (orthodontics is a specialist branch of dentistry concerned with the alignment of the teeth and jaws to improve the appearance of the face, the teethand their function).
Orthodontic treatment is provided under NHS regulations for children except when the problem falls below the accepted eligibility criteria for NHS treatment. Private treatment is available for these patients as well as adults who require orthodontic treatment. The practice employs one orthodontist, two orthodontic therapists, four dental nurses and two reception staff.
The practice operates from a commercial premises situated in Southampton City Centre and is based on the first floor. The practice has two dental treatment rooms of which one as an open planned area with three dental treatment chairs, and two separate decontamination rooms used for cleaning, sterilising and packing dental instruments.
The practice opens Monday to Friday between 9am and 5.30pm. Extended hours are available on Monday, Wednesdays and Thursdays until 7pm and two Saturday mornings a month.
There are arrangements in place to ensure patients receive urgent dental assistance when the practice is closed. This is provided by an out-of-hours service. If patients call the practice when it is closed, an answerphone message gives the telephone number patients should ring depending on their symptoms.
Dr Rupinder Sidhu is registered as an individual and is legally responsible for making sure that the practice meets the requirements relating to safety and quality of care, as specified in the regulations associated with the Health and Social Care Act 2008.
During our inspection we reviewed 11 CQC comment cards completed by patients and obtained the views of 21 patients on the day of our inspection.
The inspection was carried out by a lead inspector and a dental specialist adviser.
Our key findings were:
There were areas where the provider could make improvements and should:
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