Southcroft Dental Practice, Streatham, Wandsworth, London.Southcroft Dental Practice in Streatham, Wandsworth, London is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th January 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd December 2015 - During a routine inspection
We carried out an announced comprehensive inspection on 03 December 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Southcroft Dental Practice is located in the London Borough of Wandsworth. The premises are situated on the ground floor of a converted residential building. There is one treatment room, a dedicated decontamination room, a waiting room with reception area, and a patient toilet.
The practice provides NHS and private services to adults and children. The practice offers a range of dental services including routine examinations and treatment, veneers and crowns and bridges.
The staff structure of the practice consists of a principal dentist (who is also the owner) and two trainee dental nurses, who also act as receptionists.
The practice opening hours are on Monday, Tuesday, Wednesday, and Friday from 8.30am until 7.00pm. The practice is also on open on Thursday from 8.30am until 2.00pm, and is occasionally open on Saturday from 8.30am until 2.00pm.
The principal dentist was in the process of applying to become a registered manager at the time of the inspection. A registered manager is a person who is registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The inspection took place over one day and was carried out by a CQC inspector and a dentist specialist advisor.
Two people provided feedback about the service. Patients were positive about the care they received from the practice. They were complimentary about the friendly and caring attitude of the dental staff.
Our key findings were:
There were areas where the provider could make improvements and should:
12th December 2012 - During a routine inspection
People using the service told us that they were happy with the treatment they had received and way it was provided. "I am happy with the service". "I've been coming here nineteen years. The procedure for consultation and treatment was fully explained including the fees charged. People were also told about any risks that might arise from treatments chosen. They felt treated with dignity, respect and had received consultations and treatment in a way that maintained their privacy. They did not comment on the clinic's quality or infection control systems. They did tell us they thought the clinic was kept clean, tidy and felt safe using the service. We found that the clinic provided suitable information to people for them to make an informed decision whether they wanted to proceed with treatment. Records were kept up to date and effective infection and quality control systems were in use. There were also adequate numbers of suitably qualified staff to meet people's needs.
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