During our inspection we observed a patient consultation. We saw that the dentist asked about the patient's medical health before beginning the consultation. This information was updated in the patient's records. We saw that the dentist explained what he was going to do before he did anything and gained verbal consent from the patient before proceeding.

We reviewed the care records for five patients and saw that records included details of each patient's medical history. We saw that these were regularly updated and signed by patients as well as the Registered Dentists verbally checking the history at each treatment visit.

We saw documents which confirmed that all professionally practicing staff employed by the service held relevant current registrations with the General Dental Council (GDC). We also saw documents which confirmed that the provider held checks with the Disclosure and Barring Service (DBS) for all staff. These checks ensured that only people who were suitable to work with vulnerable adults and children were employed by the service.

Staff we spoke with were able to describe good infection control and hygiene practices before, during and after a consultation. One patient we spoke with told us "It (the practice) is always clean".

Patients and their representatives were asked for their views about their care and treatment. We saw that this was done through a comments book and the use of questionnaires. Comments included “I was very impressed with my treatment” and “I have always found the dentist and reception staff very pleasant and helpful”.