We carried out this inspection to determine if the provider had taken action to rectify the non-compliance we had found at our inspection in March 2012.

On this visit we found that appropriate steps had been taken to ensure medicines were safely and appropriately stored and that safeguarding policies and procedures had been updated to include the protection of vulnerable adults.

We also saw that the decontamination room was being used appropriately and a new mercury spillage kit had been purchased.

People we spoke with said that discussions about their treatment always occurred in private. People also said that the practice staff were kind and put them at ease when providing treatment. They said that their children were also made to feel at ease when visiting the practice.

People said that their treatment plans were developed in partnership with their dentist. They felt that they were given sufficient information about the risks and benefits of any treatment and their preferences were taken into account. People said that when they visited the practice, it always appeared to be clean.

However, we found some shortfalls in the arrangements for controlling infections, safeguarding vulnerable adults, the storage of medicines and dealing with mercury spillages.