Specialist Support Services for younger adults with disabilities South, 42 Croyland Road, Wellingborough.Specialist Support Services for younger adults with disabilities South in 42 Croyland Road, Wellingborough is a Homecare agencies specialising in the provision of services relating to learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 5th June 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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9th May 2019 - During a routine inspection
About the service: Specialist Support Services for younger adults with disabilities South is a domiciliary care agency that provides personal care for younger adults with disabilities living in their own homes. At the time of inspection, the service provided care for 23 people living in two buildings. People’s experience of using this service: Staff understood their roles and responsibilities to safeguard people from the risk of harm. People’s medicines were managed in a safe way. People received their care at planned times from staff that they knew. Staff recruitment procedures were followed. Staff received training and support to carry out their roles. People were supported to access relevant health and social care professionals. Staff demonstrated their understanding of the Mental Capacity Act, 2005 (MCA). Staff gained people's consent before providing personal care. People had developed positive relationships with staff who knew people very well. Staff had a good understanding of people's needs, choices and preferences. People were encouraged to make decisions about how their care was provided and their privacy and dignity were protected and promoted. People were involved in the planning of their care which was person centred and updated regularly. People were supported to express themselves, their views were acknowledged and acted upon. There was a complaints system in place and people were confident that any complaints would be responded to appropriately. The management team continually monitored the quality of the service, identifying issues and making changes to improve the care. Rating at last inspection: This was the first inspection for this service since their registration on 19 April 2018 with the Care Quality Commission. Why we inspected: Scheduled inspection based on date of registration Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received, we may inspect sooner. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
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