We spoke with four people who used the service and three members of staff. We also spoke with the dentist.

The people we spoke with were happy with the service, and the way they were treated. The practice offered private dental care only to adult patients and to children whose parent (or responsible adult) was registered at the practice.

We saw that the practice had a ground floor entrance but that all surgery rooms were on either the first or second floors. This meant that people with limited mobility would be unable to reach the dental surgery. The practice, were aware of this and at the time of inspection were reviewing their location and options to make the surgeries accessible to all.

The practice offered a good range of appropriate information about oral and dental health. We found that the practice accommodated sessions for emergency treatments as they were needed.

The practice was clean and tidy throughout. We found that appropriate steps were taken to manage and reduce the risks of infection.

Staff were encouraged to undertake appropriate professional development and were registered with the British Dental Council which is a professional requirement.

We saw that there were comment books and suggestion boxes throughout the practice. People told us they had chosen the practice as it had been recommended to them or that they had heard about it from other people.