Springfield Surgery in Brackley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th April 2017
Springfield Surgery is managed by Springfield Surgery.
Contact Details:
Address:
Springfield Surgery Springfield Way Brackley NN13 6JJ United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Springfield Surgery on 30 September 2015. The overall rating for the practice at that time was requires improvement. The full comprehensive report from that inspection can be found by selecting the ‘all reports’ link for Springfield Surgery on our website at www.cqc.org.uk.
This inspection was undertaken on 01 December 2016 to determine if the practice had made improvements since our last inspection. Overall the practice is now rated as Good.
Our key findings were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. The practice had instilled a clear system to ensure risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback received from patients from the completed CQC comment cards was positive. Patients told us they were impressed by the professional attitude and caring approach of the staff.
Dispensary staff showed us standard procedures which covered all aspects of the dispensing process (these are written instructions about how to safely dispense medicines). We saw evidence of regular review of these procedures in response to incidents or changes to guidance in addition to annual review.
Members of the patient participation group (PPG) we spoke with were positive about the practice and the care provided. The practice met regularly with the PPG and responded positively to proposals for improvements.
Infection prevention and control systems were comprehensive and environmental checks, including legionella testing were all up to date
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice occupied a purpose built health centre, had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
Risks to patients were assessed and well managed. The practice had defined systems, processes and practices to review and assess ongoing risks.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had created an easy to read pictorial letter and information leaflet for patients with learning disabilities. This assisted the practice when inviting these patients for a health review, to explain treatment and enable the patients to give feedback to GPs and nurses about their care.
The provider should make improvements in the following area:
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Springfield Surgery on 30 September 2015. The overall rating for the practice at that time was requires improvement. The full comprehensive report from that inspection can be found by selecting the ‘all reports’ link for Springfield Surgery on our website at www.cqc.org.uk.
This inspection was undertaken on 01 December 2016 to determine if the practice had made improvements since our last inspection. Overall the practice is now rated as Good.
Our key findings were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. The practice had instilled a clear system to ensure risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback received from patients from the completed CQC comment cards was positive. Patients told us they were impressed by the professional attitude and caring approach of the staff.
Dispensary staff showed us standard procedures which covered all aspects of the dispensing process (these are written instructions about how to safely dispense medicines). We saw evidence of regular review of these procedures in response to incidents or changes to guidance in addition to annual review.
Members of the patient participation group (PPG) we spoke with were positive about the practice and the care provided. The practice met regularly with the PPG and responded positively to proposals for improvements.
Infection prevention and control systems were comprehensive and environmental checks, including legionella testing were all up to date
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice occupied a purpose built health centre, had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
Risks to patients were assessed and well managed. The practice had defined systems, processes and practices to review and assess ongoing risks.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had created an easy to read pictorial letter and information leaflet for patients with learning disabilities. This assisted the practice when inviting these patients for a health review, to explain treatment and enable the patients to give feedback to GPs and nurses about their care.
The provider should make improvements in the following area:
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