St Johns Wood Medical Practice, Brampton House, 60 Grove End Road, St John's Wood, London.
St Johns Wood Medical Practice in Brampton House, 60 Grove End Road, St John's Wood, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th October 2017
St Johns Wood Medical Practice is managed by St Johns Wood Medical Practice.
Contact Details:
Address:
St Johns Wood Medical Practice Hospital of St John & St Elizabeth Brampton House 60 Grove End Road St John's Wood London NW8 9NH United Kingdom
Telephone:
02036579449
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-10-04
Last Published
2017-10-04
Local Authority:
Westminster
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at St Johns Wood Medical Practice on 25 November 2014. The overall rating for the practice was good, however the rating for providing safe services was requires improvement. The full comprehensive report on the November 2014 inspection can be found by selecting the ‘all reports’ link for St Johns Wood Medical Practice on our website at www.cqc.org.uk.
This inspection was undertaken to check the provider had taken the action we said they must and should take and was an announced comprehensive inspection on 3 August 2017. Overall the practice is still rated as good and the rating for providing safe services has improved from requires improvement to good.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events. The practice had taken the action we said it should take at our November 2014 inspection to record in the minutes of governance meetings evidence of discussion of and the communication of lessons learned from, significant events and complaints.
The practice now had clearly defined and embedded systems to minimise risks to patient safety. It had taken the action we said it should take at our November 2014 inspection in relation to medicines management. However, we identified some shortcomings in the arrangements for vaccine stock management and prescription security.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. The practice had taken the action we said it must take at our November 2014 inspection to address gaps in training and appraisal and ensure staff training records were fully completed.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available and improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had adequate facilities and equipment to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Appropriate governance arrangements were in place and the practice had taken the action we said it should take at our November 2014 inspection to review all practice policies and procedures, including the practice’s business continuity plan, to ensure they remain up to date and relevant.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Ensure a record is kept of serial numbers of batch numbers of prescriptions, to secure full monitoring of their use; and ensure prescriptions left in printers are appropriately secured.
Raise staff awareness of the practice’s infection control policy.
Continue with efforts to improve uptake of childhood immunisations in relation to national targets.
Improve staff understanding of practice values and ensure consistency in the documentation of the mission statement.
Consider how best to ensure staff were aware of and understood updated practice policies.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at St Johns Wood Medical Practice on 25 November 2014. The overall rating for the practice was good, however the rating for providing safe services was requires improvement. The full comprehensive report on the November 2014 inspection can be found by selecting the ‘all reports’ link for St Johns Wood Medical Practice on our website at www.cqc.org.uk.
This inspection was undertaken to check the provider had taken the action we said they must and should take and was an announced comprehensive inspection on 3 August 2017. Overall the practice is still rated as good and the rating for providing safe services has improved from requires improvement to good.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events. The practice had taken the action we said it should take at our November 2014 inspection to record in the minutes of governance meetings evidence of discussion of and the communication of lessons learned from, significant events and complaints.
The practice now had clearly defined and embedded systems to minimise risks to patient safety. It had taken the action we said it should take at our November 2014 inspection in relation to medicines management. However, we identified some shortcomings in the arrangements for vaccine stock management and prescription security.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. The practice had taken the action we said it must take at our November 2014 inspection to address gaps in training and appraisal and ensure staff training records were fully completed.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available and improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had adequate facilities and equipment to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Appropriate governance arrangements were in place and the practice had taken the action we said it should take at our November 2014 inspection to review all practice policies and procedures, including the practice’s business continuity plan, to ensure they remain up to date and relevant.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Ensure a record is kept of serial numbers of batch numbers of prescriptions, to secure full monitoring of their use; and ensure prescriptions left in printers are appropriately secured.
Raise staff awareness of the practice’s infection control policy.
Continue with efforts to improve uptake of childhood immunisations in relation to national targets.
Improve staff understanding of practice values and ensure consistency in the documentation of the mission statement.
Consider how best to ensure staff were aware of and understood updated practice policies.
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