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Care Services

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St Martins Hospital, Canterbury.

St Martins Hospital in Canterbury is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, dementia, mental health conditions and treatment of disease, disorder or injury. The last inspection date here was 26th June 2013

St Martins Hospital is managed by Kent and Medway NHS and Social Care Partnership Trust who are also responsible for 16 other locations

Contact Details:

    Address:
      St Martins Hospital
      Littlebourne Road
      Canterbury
      CT1 1AZ
      United Kingdom
    Telephone:
      01227459371
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-06-26
    Last Published 0000-00-00

Local Authority:

    Kent

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

4th November 2010 - During a routine inspection pdf icon

People told us that they received the care and treatment they needed in order to promote their good mental and physical health. They said that they were being consulted about each part of their care and at each stage of their progression through the service.

People told us that they have enough to eat and the food is better than they thought it would be. They told us they have a choice about what they eat.

People said that they felt safe on the ward and the staff were kind and caring.

19th April 2010 - During an inspection to make sure that the improvements required had been made pdf icon

This section was not completed for this inspection. More information about what we found during the inspection is available in the report below.

1st January 1970 - During a routine inspection pdf icon

We visited and spoke with some of the people who used services on four wards: Bluebell and Foxglove Wards (acute wards for working age adults), Cranmer Ward (older adults), and Dudley Venables House (psychiatric intensive care unit).

People told us they were treated with dignity and respect. We saw that staff adopted a kind, patient and respectful approach when talking with people. We were told “they respect space and privacy when discussing private matters” and “I feel very respected by everyone here.”

Most of the people we spoke with were positive about the care they received. One person told us “I like it here very much, everyone is so nice” and another that “they treat me well. People said that they felt safe in the service. People told us that there were usually staff available when they needed them. We were told that most of the staff were “excellent” and “very helpful”.

The hospital had a number of buildings that had developed over time. As such, some of the wards were more suitable and attractive than others. There was a new purpose-built unit that people were positive about, and refurbishment work had been carried out or was planned in other wards.

The Trust monitored the quality of the service, and made changes where necessary. The Trust had a complaints process, which people were aware of. There was a dedicated team that supported people if they wanted to make a complaint.

Records contained information about people’s care and were stored securely.

 

 

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