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Care Services

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Stickley Lane, Lower Gornal, Dudley.

Stickley Lane in Lower Gornal, Dudley is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, learning disabilities, physical disabilities and sensory impairments. The last inspection date here was 21st January 2020

Stickley Lane is managed by Langstone Society who are also responsible for 3 other locations

Contact Details:

    Address:
      Stickley Lane
      8 Stickley Lane
      Lower Gornal
      Dudley
      DY3 2JQ
      United Kingdom
    Telephone:
      01902662076

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-01-21
    Last Published 2017-06-03

Local Authority:

    Dudley

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th April 2017 - During a routine inspection pdf icon

Stickley Lane provides support for up to six people with a learning disability, autistic spectrum disorder, physical disability and or sensory impairment. At the time of our inspection there were six people living in the home. At the last inspection, in December 2014, the service was rated Good. At this inspection we found that the service remained Good.

People continued to receive support that was safe and staff knew how to keep them safe. There were still enough staff to keep people safe and people received the medicines as it was prescribed for them.

The support people received continued to be effective. People made decisions as to how they were supported. People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff were supported so they had the skills and knowledge to meet people’s needs.

People continued to receive care that was good. People were supported by staff to make choices as to how the service met their needs. People’s privacy, dignity and independence was respected.

The service continued to be responsive to how people’s needs were met. People were involved in how decisions were made about the support they received and any reviews that took place. People knew how to raise complaints if they had any concerns about the service they received.

The service continued to be well led. The provider ensured the appropriate checks and audits took place to ensure the quality of the service was maintained. People were encouraged to share their views on the service by way of completing questionnaires. The provider ensured people received a service that was warm and welcoming to them.

22nd July 2013 - During a routine inspection pdf icon

During this inspection, we spoke with four people, one relative, three staff members, one visitor and the home manager.

People’s care was planned in detail and delivered in a person centred way. People at the home were happy and comfortable. One person said, “It is nice here.”

People received appropriate nutrition that met their individual needs. We found that the planning and delivery of people’s requirements related to food and fluid intake were effective.

We found that selection and recruitment processes were robust to ensure that only suitable staff were employed to work with people. We asked one person what the staff were like. They said, “They are nice.”

Systems were in place to monitor the quality of service provided. People and their relatives had different opportunities to provide their views on the service.

6th December 2012 - During a routine inspection pdf icon

We carried out this inspection to check on the care and welfare of people. There were six people living at the home on the day of the inspection. We spoke with three people, two staff, and the home manager.

We saw that people were well presented and wore clothes that reflected their own preferences, style, and gender. We found that people were asked for their consent before care was delivered.

We found that staff were aware of people’s needs and preferences. People received care from other health professionals in a timely manner. One person said, “I like it here.”

Arrangements were in place to ensure that people received their medicines as prescribed, and in a safe manner.

We found that there were enough staff to look after people on the day of the inspection. Training records showed that staff had access to different training to improve their skills and knowledge.

Systems were in place to ensure that people could complain, and complaints were taken seriously. One person said, “No complaint, it’s good here.”

27th March 2012 - During a routine inspection pdf icon

We spoke with five people who lived in the home and spent time observing how staff supported them. We spoke with the manager and with three staff.

We saw that the home was clean and tidy and the atmosphere was relaxed and friendly.

People told us about choices they had made about what they did and how staff supported them. We saw that staff were knowledgeable about people's requirements and how they wanted to be supported.

We saw that people were involved in decisions about their own care and in decisions about the environment in which they lived.

We saw that care plans were comprehensive and helped staff know how to provide the necessary care and support to individuals.

Staff showed us that they knew how to safeguard people from harm.

Staff told us that they have regular training and felt supported to provide appropriate care. We saw that staff supported people in a positive way promoting their independence and well being.

People told us that they knew how to complain and that they would be listened to. One person told us, "If I am not happy I tell the staff."

Another person told us, "I like it here. I have my own bedroom upstairs."

1st January 1970 - During a routine inspection pdf icon

Stickley Lane provides support for up to six people with a learning disability, autistic spectrum disorder, physical disability and or sensory impairment. At the time of our inspection there were six people living in the home. At the last inspection, in December 2014, the service was rated Good. At this inspection we found that the service remained Good.

People continued to receive support that was safe and staff knew how to keep them safe. There were still enough staff to keep people safe and people received the medicines as it was prescribed for them.

The support people received continued to be effective. People made decisions as to how they were supported. People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff were supported so they had the skills and knowledge to meet people’s needs.

People continued to receive care that was good. People were supported by staff to make choices as to how the service met their needs. People’s privacy, dignity and independence was respected.

The service continued to be responsive to how people’s needs were met. People were involved in how decisions were made about the support they received and any reviews that took place. People knew how to raise complaints if they had any concerns about the service they received.

The service continued to be well led. The provider ensured the appropriate checks and audits took place to ensure the quality of the service was maintained. People were encouraged to share their views on the service by way of completing questionnaires. The provider ensured people received a service that was warm and welcoming to them.

 

 

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