We spoke with three people who use the service, two dental nurses and a dentist.

People told us they were happy with the care and treatment they received and that they would recommend the provider to people. They said they felt informed about their treatment and that they had their health checked before any treatment was commenced. We observed care and treatment being provided safely. We found the provider had the ability to deal with a medical emergency. However items that could be hazardous to people's health were not always stored appropriately as they were not always locked away.

People had no concerns regarding the care and treatment they received. Staff were aware of their responsibilities regarding safeguarding people from abuse. However they had not been trained regarding the Mental Capacity Act 2005 or safeguarding vulnerable adults from abuse. This meant there was a risk abuse or people's capacity to make decisions may not be dealt with appropriately.

People felt they were being treated by qualified and well trained staff and felt comfortable with all the staff at the service. We found that staff were appropriately checked to ensure they could work with people who use the service.

The provider had up to date policies, procedures and records to ensure care and treatment could be provided safely.