About the service: The service operates from a domestic dwelling in the Astley Bridge area of Bolton. There were two people currently using the service. One relative told us they were happy with the care their relative received.

People’s experience of using the service.

There was a registered manager in post. Both the registered manager and the care coordinator are both registered nurses and have updated their training needs as required.

Areas of potential risk were identified, assessed and planned for to help keep people safe. Recruitment processes ensured that only fit and proper staff were employed to provide care and support.

Governance systems were in place to monitor the quality of the service. Policies and procedures were in place to support good practice.

The service met the characteristics for a rating of ‘Good’ in all the key questions we inspected.

More information is in our full report.

Why we inspected:

This was the first inspection of this service since registering on 27 July 2016. This inspection was part of our scheduled plan of visiting services to check the safety and quality of the care people received.

Follow up: ongoing monitoring; We will continue to monitor intelligence we receive about the service until we return to visit in line with our re-inspection programme. If any concerning information is received, we may inspect sooner.