Patients we spoke with told us they were very satisfied with the care and treatment they received. They told us the dentist explained treatments and gave plenty of good verbal and written information to support what they were doing.

We looked at records and found that they were completed accurately and were secure. We found that health assessments were undertaken and reviewed at each visit. Care and treatment plans were discussed including options, risks and benefits of treatment. Staff were trained in emergency procedures. Emergency equipment was checked and accessible. There were appropriate policies, procedures and risk assessments in place for radiological safety. We found there were sufficient numbers of suitably experienced and qualified staff in order to care for patients safely.

We found the practice was compliant with the essential quality requirements of Health Technical Memorandum 01-05: Decontamination in primary care dental practices (HTM01-05).

The practice carried out regular audits which demonstrated 99 per cent compliance with HTM01-05 standards for 2013.