The Dental Practice, Polygon, Southampton.The Dental Practice in Polygon, Southampton is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th January 2016 Contact Details:
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1st January 1970 - During a routine inspection
We carried out an announced comprehensive inspection on 16 November 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The Dental Practice (Polygon) has three dentists and four dental nurses. All of the dentists and dental nurses are qualified and registered with the General Dental Council (GDC). The practice’s opening hours are 9am to 5pm from Monday to Friday.
The Dental Practice (Polygon) is a dental practice providing mainly NHS and some private treatment and caters for both adults and children. The practice is situated in a converted residential property. The practice had three dental treatment rooms. Decontamination for cleaning, sterilising and packing dental instruments is carried out within each treatment room. There is a reception and waiting areas on both floors. One of the dental treatment rooms were on the ground floor enabling access for patients who found stairs difficult.
The Dental Practice (Polygon) was purchased by its current owners in April 2015. The practice owner is the registered manager who practices at a separate location but rarely visits the practice. However a business manager supports the practice manager and visits regularly. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run. Supporting the Registered Manager is a practice manager and a business support manager.
Before the inspection we sent Care Quality Commission comment cards to the practice for patients to complete to tell us about their experience of the practice. We collected eight completed cards and spoke to ten patients. These provided a positive view of the services the practice provides. All of the patients commented that the quality of care was good.
We carried out an announced comprehensive inspection on 16 November 2015 as part of our planned inspection of all dental practices. The inspection took place over one day and was carried out by a lead inspector, a second inspector and a dental specialist adviser.
Our key findings were:
There were areas also where the provider could make improvements and it should:
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