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Care Services

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The Fairways, Workington.

The Fairways in Workington is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care and caring for adults over 65 yrs. The last inspection date here was 28th November 2018

The Fairways is managed by P & C Residential Services Limited who are also responsible for 1 other location

Contact Details:

    Address:
      The Fairways
      Branthwaite Road
      Workington
      CA14 4SS
      United Kingdom
    Telephone:
      0190067111

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-11-28
    Last Published 2018-11-28

Local Authority:

    Cumbria

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

29th October 2018 - During a routine inspection pdf icon

This was an unannounced inspection that took place on 29 October 2018. The service was last inspected in May 2016 where there were no breaches in regulation seen and the home was rated as good. We found at this inspection that the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The Fairways is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The care home can accommodate up to fifty four people across two separate units, each of which have separate adapted facilities. There were forty seven people in residence when we visited. People living in the service are older adults some of whom may be living with dementia. The home does not provide nursing care.

The home had a suitably qualified and experienced registered manager who had a background in social care and in management. She also had a degree in the care of people living with dementia. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The staff team understood how to protect vulnerable adults from harm and abuse. Staff had received suitable training and spoke to us about how they would identify any issues and report them appropriately. Risk assessments and risk management plans supported people well. Good arrangements were in place to ensure that new members of staff had been suitably vetted and that they were the right kind of people to work with vulnerable adults. Accidents or incidents management was of a good standard.

The registered manager kept staffing rosters under review as people's needs changed. We judged that the service employed enough care staff by day and night to meet people's needs. There were suitable numbers of ancillary staff employed in the home.

Staff were appropriately inducted, trained and developed to give the best support possible. We met team members who understood people's needs and who had suitable training and experience in their roles.

Medicines were suitably managed in the service with people having reviews of their medicines on a regular basis. The staff told us the new medication administration system had made medicines management more efficient.

People in the home saw their GP and health specialists whenever necessary. Staff took the advice of nurses and consultants. The staff team had good working relationships with local GP surgeries.

Good assessments of need were in place, and the staff team reviewed the delivery of care for effectiveness. They worked with health and social care professionals to ensure that assessment and review of support needed was suitable and up to date.

People told us they were satisfied with the food provided and we saw suitably prepared meals being served. Nutritional planning was in place and special diets catered for appropriately.

The Fairways is a modern building that was designed to provide support to people who may have issues with mobility.The provider had updated and refurbished the building to a high standard. It had suitable adaptations to ensure people were safe and had enough personal and shared space.The house was warm, clean and comfortable on the day we visited. Suitable equipment was available.

The staff team were aware of their responsibilities under the Mental Capacity Act 2005. People were supported to have maximum choice and control of their

4th May 2016 - During a routine inspection pdf icon

This was an unannounced inspection which took place on 4 may 2016. This was the first inspection of this service which was registered in August 2014.

The Fairways is a twenty-six bedded, single storey home for older adults and people living with dementia. Care is provided in integrated groups and the home does not have a dementia care unit. It is situated in a rural setting near to Workington. The home has a large car park and secure garden areas. There is a limited bus service to the home. The accommodation is in single, ensuite rooms. The home had suitable shared areas for living and dining.

The home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who lived in the home told us they felt safe and well cared for. Good arrangements were in place to protect people from harm and abuse. Accidents and incidents were suitably managed.

The premises was safe and secure. Good infection control was in place.

The home was well staffed with a team of workers who had been recruited appropriately. Good levels of induction, training and supervision were in place. The home had a disciplinary policy in place.

Medicines were suitably managed and staff had appropriate training to support people.

The registered manager was aware of her responsibilities under the mental Capacity Act. Where any person was being deprived of their liberty a Deprivation of Liberty authority was sought.

We saw evidence to show that people were routinely asked for consent and that no one was in the home unless they wanted to be there. Restraint was not used in the service.

The catering was of a very high standard. Good nutritional planning was in place.

The home had been refurbished to a very high standard. The environment was clean, odour free, well decorated and suitably furnished.

We met a caring, conscientious and respectful team of staff who had the needs of people as their focus.

Independence was encouraged and supported.

End of life care was managed well with the support of the community nursing teams.

Assessment and care planning were detailed and up to date. Staff understood and followed these plans.

Varied and meaningful activities and entertainments were on offer in the home.

Complaints were suitably managed.

We judged that the management team in this home was open and transparent. There were extremely high standards in all areas. Staff were aware of these standards and were encouraged to reflect on their practice on a daily basis.

A simple, yet effective, quality monitoring system was in place. This fed into a quality assurance system that had already brought about change and improvement in response to need and preference.

Health and social care professionals were positive about the care and services delivered. We had evidence to show that the staff team worked well with other professionals.

 

 

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