The Firefly Club Care Home, Bordon.The Firefly Club Care Home in Bordon is a Homecare agencies and Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, dementia, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 30th May 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
7th May 2019 - During a routine inspection
About the service: The Firefly Club has been registered since November 2018 and is available to provide care and support for up to 8 people. People’s experience of using this service: People and relatives told us the home was a good place to live, and that staff treated them with respect and kindness. People’s health and social care needs were identified and managed well by the management and staff team. There were positive relationships with professionals, which supported people’s overall wellbeing. The environment was safe, clean and suitable for people’s needs. People were supported to take their medicines by well trained and knowledgeable staff, who understood their preferences of how they wished to take them. People received enough to eat and drink and were involved in choices about what they wished to eat. People were supported by sufficient staff, and the registered manager ensured that staff were trained in all areas that were deemed necessary in order to support people’s needs effectively. The management team showed evidence of ongoing quality monitoring across all aspects of the home. Any concerns or suggestions for improvement which were raised by residents, their families or staff were addressed. The home showed a good level of leadership, by encouraging people who use the service to be involved in their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People participated in meaningful activities, in which they were supported to be as independent as possible. People received responsive care and support which was personalised to their individual needs and wishes. Documentation in care plans was clear, person centred and regularly reviewed with the person and their family or advocate if appropriate. Rating at last inspection: The service had not previously been inspected Why we inspected: This was the first scheduled inspection following the homes registration. Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
|
Latest Additions:
|
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
