The Glebe Family Practice in Gillingham is a Doctors/GP specialising in the provision of services relating to family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th September 2015
The Glebe Family Practice is managed by The Glebe Family Practice.
Contact Details:
Address:
The Glebe Family Practice Vicarage Road Gillingham ME7 5UA United Kingdom
Telephone:
01634576347
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2015-09-17
Last Published
2015-09-17
Local Authority:
Medway
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced focused inspection at he Glebe Family Practice on the 17 August 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe and well-led services.
Our key findings across all the areas we inspected were as follows:
The practice had systems to ensure that patients’ records were held in a secure way and accessible to authorised staff only.
Safeguarding policies had been updated to include contact details of relevant child safeguarding bodies and had been made available to staff.
The monitoring system to help ensure staff maintained their professional registration had been updated, in order to show that all staff were appropriately registered.
Disclosure and Barring Services (DBS) criminal records check and an assessment of the potential risks involved in using those staff without DBS clearance, had been obtained and risk assessments completed, where required.
Staff training had been reviewed and staff had received training in infection control, basic life support and fire safety. Dates for future training had been planned.
The practice had established a system to monitor and keep blank prescription forms safe.
Infection control risk assessments and audits were being carried out and staff were working with and adhering to the new infection control policies implemented by the practice.
Personnel records had been updated to ensure they contained evidence that appropriate checks had been undertaken, as well as job descriptions, for all staff employed.
Fire safety procedures and a fire risk assessment had been carried out.
The practice had established a Patient Participation Group (PPG) and used suggestions for improvements and made changes to the way it delivered services.
Effective systems to ensure policies and other documents to govern activity were kept up to date and routinely reviewed.
Clinical governance meetings were being held and minutes of such meetings were maintained.
Clinical audit systems had been improved to ensure they demonstrated completion of clinical audit cycles.
Effective systems to identify and reduce risk had been implemented and changes had been made to both policy, documentation and practice.
However there were areas of practice where the provider should make improvements:
Update the whistle blowing policy to include the contact details of the CQC and other relevant bodies for reporting concerns to.
Letter from the Chief Inspector of General Practice
We carried out an announced focused inspection at he Glebe Family Practice on the 17 August 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe and well-led services.
Our key findings across all the areas we inspected were as follows:
The practice had systems to ensure that patients’ records were held in a secure way and accessible to authorised staff only.
Safeguarding policies had been updated to include contact details of relevant child safeguarding bodies and had been made available to staff.
The monitoring system to help ensure staff maintained their professional registration had been updated, in order to show that all staff were appropriately registered.
Disclosure and Barring Services (DBS) criminal records check and an assessment of the potential risks involved in using those staff without DBS clearance, had been obtained and risk assessments completed, where required.
Staff training had been reviewed and staff had received training in infection control, basic life support and fire safety. Dates for future training had been planned.
The practice had established a system to monitor and keep blank prescription forms safe.
Infection control risk assessments and audits were being carried out and staff were working with and adhering to the new infection control policies implemented by the practice.
Personnel records had been updated to ensure they contained evidence that appropriate checks had been undertaken, as well as job descriptions, for all staff employed.
Fire safety procedures and a fire risk assessment had been carried out.
The practice had established a Patient Participation Group (PPG) and used suggestions for improvements and made changes to the way it delivered services.
Effective systems to ensure policies and other documents to govern activity were kept up to date and routinely reviewed.
Clinical governance meetings were being held and minutes of such meetings were maintained.
Clinical audit systems had been improved to ensure they demonstrated completion of clinical audit cycles.
Effective systems to identify and reduce risk had been implemented and changes had been made to both policy, documentation and practice.
However there were areas of practice where the provider should make improvements:
Update the whistle blowing policy to include the contact details of the CQC and other relevant bodies for reporting concerns to.
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