The Holborn Medical Centre in Holborn, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th February 2020
The Holborn Medical Centre is managed by The Holborn Medical Centre.
Contact Details:
Address:
The Holborn Medical Centre 64-66 Lamb's Conduit Street Holborn London WC1N 3NA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Holborn Medical Centre on 29 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice provided services to local universities and the families of the patients at Great Ormond Street Children’s Hospital.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Continue to explore ways to increase the cervical smear uptake rate.
To review how patients with caring responsibilities are identified and recorded on the patient record system to ensure information, advice and support is made available to all.