The Nile Practice in Walsall is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 7th September 2017
The Nile Practice is managed by The Nile Practice.
Contact Details:
Address:
The Nile Practice High Street Walsall WS6 7AE United Kingdom
Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at The Nile Practice on 1 November 2016. The overall rating for the practice was Good with the Safe domain being rated as Requires Improvement. We found one breach of a legal requirement and as a result we issued a requirement notice in relation to:
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for The Nile Practice on our website at www.cqc.org.uk.
The Nile Practice merged with Dr A Yi’s practice in April 2017. An announced comprehensive inspection at Dr A Yi was previously carried out on 15 January 2016. The overall rating for the practice was good with the safe domain being rated as Requires Improvement. We found two breaches of a legal requirements and as a result we issued requirement notices in relation to:
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Fit and Proper Persons Employed
The full comprehensive report on the 15 January 2016 inspection can be found by selecting the ‘all reports’ link for Dr A Yi on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection on 18 July 2017. Overall the practice remains rated as good with the safe domain being rated as Requires Improvement.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff demonstrated that they understood their responsibilities although not all staff were up to date with training on safeguarding children and vulnerable adults relevant to their role.
Staff were aware of current evidence based guidance. Clinical staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey were very positive and showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Patients we spoke with said they were able to get an appointment when they needed one, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Ensure that all staff complete training as required by the practice. Proactively promote the range of appointments available to patients, in particular the pre-bookable and extended hours appointments.
Consider including information about the patient reference group on the practice website.
Ensure that practice meetings are held on a regular basis.
Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at The Nile Practice on 1 November 2016. The overall rating for the practice was Good with the Safe domain being rated as Requires Improvement. We found one breach of a legal requirement and as a result we issued a requirement notice in relation to:
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for The Nile Practice on our website at www.cqc.org.uk.
The Nile Practice merged with Dr A Yi’s practice in April 2017. An announced comprehensive inspection at Dr A Yi was previously carried out on 15 January 2016. The overall rating for the practice was good with the safe domain being rated as Requires Improvement. We found two breaches of a legal requirements and as a result we issued requirement notices in relation to:
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Safe Care and Treatment.
Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 – Fit and Proper Persons Employed
The full comprehensive report on the 15 January 2016 inspection can be found by selecting the ‘all reports’ link for Dr A Yi on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection on 18 July 2017. Overall the practice remains rated as good with the safe domain being rated as Requires Improvement.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff demonstrated that they understood their responsibilities although not all staff were up to date with training on safeguarding children and vulnerable adults relevant to their role.
Staff were aware of current evidence based guidance. Clinical staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey were very positive and showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Patients we spoke with said they were able to get an appointment when they needed one, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Ensure that all staff complete training as required by the practice. Proactively promote the range of appointments available to patients, in particular the pre-bookable and extended hours appointments.
Consider including information about the patient reference group on the practice website.
Ensure that practice meetings are held on a regular basis.
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