The Park End Surgery, off South Hill Park, London.
The Park End Surgery in off South Hill Park, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 29th September 2016
The Park End Surgery is managed by The Park End Surgery.
Contact Details:
Address:
The Park End Surgery 3 Park End off South Hill Park London NW3 2SE United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection on 10 August 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice had good facilities and was well-equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted upon.
The provider was aware of and complied with the requirements of the duty of candour.
Data showed the practice was performing above local and national averages in several aspects of care.