The Princess Alexandra Hospital, Harlow.The Princess Alexandra Hospital in Harlow is a Diagnosis/screening and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, management of supply of blood and blood derived products, maternity and midwifery services, nursing care, services for everyone, surgical procedures, termination of pregnancies, transport services, triage and medical advice provided remotely and treatment of disease, disorder or injury. The last inspection date here was 31st March 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
24th July 2012 - During an inspection to make sure that the improvements required had been made
People that we spoke with told us that the service they received at the accident and emergency department was good. They said that nursing and medical staff were caring and professional. They told us they were well informed about their care and treatment and were treated with dignity and respect.
6th March 2012 - During an inspection in response to concerns
People that we spoke with said that a good service was provided at the accident and emergency department. People said that they felt well informed about their care and what was going to happen, from both the nursing and medical staff. They also told us that they thought the staff were professional and caring.
24th October 2011 - During an inspection in response to concerns
During our visit to The Princess Alexandra Hospital on 24 October 2011 we spoke with a number of people. Patients were very complimentary about the staff. One patient told us “I know why I am here; they have told me everything that I need to know." Another patient said "I think the hospital has improved. The staff have improved, it really has improved. The staff are brilliant, always helpful, they are really good.” Patients told us that they were called by the name they preferred. A relative whose loved one had no verbal communication told us that they were very happy with the way staff treated them. They told us “They call X by the name X prefers and explain just as though X is able to communicate. Nothing is too much trouble.”
People said that they could not fault the nursing staff. “We ask questions and they explain everything. They have been absolutely marvellous, wonderful.”
One patient told us "I have not pushed my button (call bell) yet but I have seen the staff respond as quickly as they can to other people, they are very hard working." One patient told us "The doctors always pull the curtains and I have never felt embarrassed at all." In addition to this we were told, “I would describe the meal times as relaxed and calm, no problems at all." Other comments we received were "The food is tasty.” Another relative told us “They have tried everything, explained every option to X, even finger foods.” People we spoke with told us they found the ward to be very clean. One patient told us "I am listened too….., the people that clean are really good, they clean even where I didn’t think possible to clean." Another patient told us "Staff wear those gloves all the time, the nurses, the consultants and the doctors do too." "It’s a wonderful place the staff at all levels really do a great job."
|
Latest Additions:
|
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
