We spoke with four people who used the service, the provider who was the dentist and five staff on duty. We looked at records related to the running of the service.

People told us they found the service “really good.” Staff were described as “extremely pleasant and very positive”. One person said, “I am very happy with the practice. They are very helpful.”

People told us they had been given good information by their dentist and by the nurses. One person said, “They give me the options, I had to be referred to a specialist for treatment. They have been effective in screening.”

We found that arrangements were in place to deal with emergencies. We saw that effective systems were in place to maintain a safe and hygienic service and to monitor the quality of the service.

We saw that staff had been given training and guidance to help them protect children and vulnerable adults from potential abuse and to support people who might lack capacity to make decisions about their treatment.