We observed three patient consultations with the provider, spoke with one patient, the provider/dentist and spoke with two staff. Patients told us they were very happy with the treatment they had received and were given options and able to choose the course of treatment. They informed us that the dentist asked for their consent before carrying out any procedure and always explained what they were doing throughout the consultation. They could ask any questions and were given enough time to do this. They felt that their decisions and opinions were respected by the staff and said they staff were excellent.

We found that people were given appropriate information and choices about their treatment options. Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. There was a thorough system of maintaining all equipment used in the practice with an effective system in place that reduced the risk and spread of infection. This was supported by all staff and we found a strong commitment to ensure they remained appropriately trained and maintain high standards of care.