The Wooda Surgery in Barnstaple Street, Bideford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th November 2019
The Wooda Surgery is managed by The Wooda Surgery.
Contact Details:
Address:
The Wooda Surgery Clarence Wharf Barnstaple Street Bideford EX39 4AU United Kingdom
Letter from the Chief Inspector of General Practice
This announced focused inspection was carried out on 28 September 2017. The practice and the Care Quality Commission had received concerns about how patient blood test results were communicated and led to medicine changes in the system. The focus of the inspection was to determine whether safeguarding and risk reduction systems were embedded within the practice.
At the previous comprehensive inspection on 2 October 2014 we saw the practice was making improvements as a result of learning from a safeguarding process. In January 2015, the published overall rating for the practice was Good. The full comprehensive report for the October 2014 inspection can be found by selecting the ‘all reports’ link for The Wooda Surgery on our website at www.cqc.org.uk.
Overall the practice is rated as Good
Our key findings were as follows:
The practice had clearly defined and embedded systems to reduce potential risks for patients. Governance had been strengthened and the monitoring of results demonstrated timely involvement of specialist hospital teams where appropriate and successful outcomes for patients receiving treatment for wounds.
From the sample we reviewed, we found there was an effective system for reporting and recording significant events; lessons were shared to make sure action was taken to improve safety in the practice.Examples seen demonstrated wider engagement across the health and social care sector.A resolution of how blood results and medicine changes for patients would be communicated to nursing homes had been agreed.The practice had initiated discussions and been involved in the development of a North Devon wide wound management protocol for community and practice nursing teams.This also provided guidance about when to refer a patient to the hospital specialist tissue viability team.
Succession planning and implementation of GP recruitment and retention was effective, within the context of the severe national shortage of GPs.
The clinical team of GPs had changed by 50% and the management team had totally changed since the Wooda Surgery was last inspected. Half of patients registered at the practice had been allocated a new named GP and as a result of these changes their care and follow up needs were reviewed at the same time.
Audit was used proactively in the planning and improved patient access to a range of appointments each day. A triage system was in place, which had safeguards in place to promote continuity of care, reduction of any potential risks and appropriate signposting took place for patients. GP sessions during absences were covered internally with few locum GPs being used. The practice policy prevented locum staff from doing triage so that only GP partners did this.
Letter from the Chief Inspector of General Practice
This announced focused inspection was carried out on 28 September 2017. The practice and the Care Quality Commission had received concerns about how patient blood test results were communicated and led to medicine changes in the system. The focus of the inspection was to determine whether safeguarding and risk reduction systems were embedded within the practice.
At the previous comprehensive inspection on 2 October 2014 we saw the practice was making improvements as a result of learning from a safeguarding process. In January 2015, the published overall rating for the practice was Good. The full comprehensive report for the October 2014 inspection can be found by selecting the ‘all reports’ link for The Wooda Surgery on our website at www.cqc.org.uk.
Overall the practice is rated as Good
Our key findings were as follows:
The practice had clearly defined and embedded systems to reduce potential risks for patients. Governance had been strengthened and the monitoring of results demonstrated timely involvement of specialist hospital teams where appropriate and successful outcomes for patients receiving treatment for wounds.
From the sample we reviewed, we found there was an effective system for reporting and recording significant events; lessons were shared to make sure action was taken to improve safety in the practice.Examples seen demonstrated wider engagement across the health and social care sector.A resolution of how blood results and medicine changes for patients would be communicated to nursing homes had been agreed.The practice had initiated discussions and been involved in the development of a North Devon wide wound management protocol for community and practice nursing teams.This also provided guidance about when to refer a patient to the hospital specialist tissue viability team.
Succession planning and implementation of GP recruitment and retention was effective, within the context of the severe national shortage of GPs.
The clinical team of GPs had changed by 50% and the management team had totally changed since the Wooda Surgery was last inspected. Half of patients registered at the practice had been allocated a new named GP and as a result of these changes their care and follow up needs were reviewed at the same time.
Audit was used proactively in the planning and improved patient access to a range of appointments each day. A triage system was in place, which had safeguards in place to promote continuity of care, reduction of any potential risks and appropriate signposting took place for patients. GP sessions during absences were covered internally with few locum GPs being used. The practice policy prevented locum staff from doing triage so that only GP partners did this.
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