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Thornhills Medical Practice, Martin Square, Larkfield, Aylesford.

Thornhills Medical Practice in Martin Square, Larkfield, Aylesford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd February 2017

Thornhills Medical Practice is managed by Thornhills Medical Practice.

Contact Details:

    Address:
      Thornhills Medical Practice
      Larkfield Health Centre
      Martin Square
      Larkfield
      Aylesford
      ME20 6QJ
      United Kingdom
    Telephone:
      08444773646
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-02-02
    Last Published 2017-02-02

Local Authority:

    Kent

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

14th December 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Thornhills Medical Practice on 14 December 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw one area of outstanding practice:

  • Thornhills Medical Practice was the biggest provider of Skilled Primary Care Surgery in West Kent. The practice accepted referrals from all West Kent practices and were the sole provider of this service for many of them. The practice had six GP’s who were accredited and performed Skilled Primary Care Surgery. Of these, four were qualified skin cancer surgeons and two performed carpal tunnel decompression surgery. On average there were seven minor surgery operating lists carried out each week. Staff told us that patients had said they liked the service because it offered short waiting times, easy access, a friendly and efficient service and there was good communication with the patients’ own GP.

The areas where the provider should make improvement are:

  • Keep the appointment system under review in order to meet patient demand for the various types of clinical appointments.

  • Ensure that written risk assessments regarding all substances that are hazardous to health are in place to aid the effective management of the related risks.

  • Ensure the on-going implementation of the infection prevention and control programme and keep related records readily available.

  • Continue to improve patient outcomes for those with long term conditions.

  • Ensure that carers are identified and supported appropriately.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

19th May 2014 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Thornhills Medical Practice on 14 December 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw one area of outstanding practice:

  • Thornhills Medical Practice was the biggest provider of Skilled Primary Care Surgery in West Kent. The practice accepted referrals from all West Kent practices and were the sole provider of this service for many of them. The practice had six GP’s who were accredited and performed Skilled Primary Care Surgery. Of these, four were qualified skin cancer surgeons and two performed carpal tunnel decompression surgery. On average there were seven minor surgery operating lists carried out each week. Staff told us that patients had said they liked the service because it offered short waiting times, easy access, a friendly and efficient service and there was good communication with the patients’ own GP.

The areas where the provider should make improvement are:

  • Keep the appointment system under review in order to meet patient demand for the various types of clinical appointments.

  • Ensure that written risk assessments regarding all substances that are hazardous to health are in place to aid the effective management of the related risks.

  • Ensure the on-going implementation of the infection prevention and control programme and keep related records readily available.

  • Continue to improve patient outcomes for those with long term conditions.

  • Ensure that carers are identified and supported appropriately.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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