Tooting Dental Care, London.Tooting Dental Care in London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 24th April 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
17th March 2017 - During a routine inspection
We carried out an announced comprehensive inspection on 17 March 2017to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Tooting Dental Centre provides NHS and private dental services. The opening hours for the practice were 8.30 – 5.30pm Monday to Friday and Saturdays 9.30 to 2.30pm.
The premises consist of six treatment rooms, a decontamination room, and a reception area.
The practice comprises of six dentists, four nurses a receptionist and a Practice Manager.
The Practice Manger is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
During the inspection we asked patients to complete CQC comment cards. We received 26 completed comment cards and we spoke to four patients on the day of the inspection. The patients who provided feedback were positive about the care and treatment they received at the practice. They told us they were involved in all aspects of their care and found the staff to be caring and helpful and they were treated with care, dignity and respect.
Our key findings were:
There were areas where the provider could make improvements and should:
14th February 2014 - During a routine inspection
We spoke with four people using the service, four staff members and two senior staff members during our visit to Tooting Dental Care. People using the service told us that they would recommend the practice to friends and family saying "they are very friendly and welcoming", "the staff are nice here" and "they treat me very well". Each person spoken to said that the treatment required was explained to them and the fees made clear. Comments included "they took time to explain, I was well informed" and "they showed me the cost before the treatment". We saw there were sufficient, suitably qualified, staff to carry out treatment and care. The staff spoken to said that they received the support and training they needed to do their jobs well. Systems and routines were in place to reduce the risk and spread of infection at the surgery and we were shown how the decontamination of equipment was undertaken to ensure this.
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