Torrington Park Group Practice, 16 Torrington Park, North Finchley, London.
Torrington Park Group Practice in 16 Torrington Park, North Finchley, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th October 2015
Torrington Park Group Practice is managed by Torrington Park Group Practice.
Contact Details:
Address:
Torrington Park Group Practice Torrington Park Health Centre 16 Torrington Park North Finchley London N12 9SS United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Torrington Park Group Practice on 01 September 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, reviewed and addressed appropriately.
Risks to patients were assessed and well managed.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles. They felt supported in identifying further training needs and were confident these needs would be met. The practice was formalising its appraisal system for nursing and non clinical staff at the time of our visit. GP appraisal was well established.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care. Urgent appointments were available.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
However there were areas of practice where the provider needs to make improvements. Importantly the provider should:
Review personnel records so information as required is available in relation to each person employed including proof of identity and a recent photograph.
Raise patients’ awareness of the online appointment booking system.
Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.
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