Trumpington Street Medical Practice in Cambridge is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th July 2016
Trumpington Street Medical Practice is managed by Trumpington Street Medical Practice.
Contact Details:
Address:
Trumpington Street Medical Practice 56 Trumpington Street Cambridge CB2 1RG United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Trumpington Street Medical Practice on 3 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Ensure patients waiting for their appointments in all areas of the practice can be clearly seen by reception staff to enable closer monitoring in case of change in condition.
Keep detailed and up to date records relating to the recruitment and management of staff. This includes qualifications, registration and staff recruitment interviews.
Ensure that the learning from complaints and significant events is shared and disseminated with the appropriate staff within the practice.
Continue to encourage and improve the uptake of breast screening for patients.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Trumpington Street Medical Practice on 3 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Ensure patients waiting for their appointments in all areas of the practice can be clearly seen by reception staff to enable closer monitoring in case of change in condition.
Keep detailed and up to date records relating to the recruitment and management of staff. This includes qualifications, registration and staff recruitment interviews.
Ensure that the learning from complaints and significant events is shared and disseminated with the appropriate staff within the practice.
Continue to encourage and improve the uptake of breast screening for patients.
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