Trust Headquarters, Hermitage Lane, Maidstone.

Trust Headquarters in Hermitage Lane, Maidstone is a Community services - Healthcare, Community services - Mental Health, Community services - Substance abuse, Hospital, Hospitals - Mental health/capacity and Rehabilitation (illness/injury) specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, eating disorders, learning disabilities, mental health conditions, physical disabilities, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 8th March 2011

Trust Headquarters is managed by Kent and Medway NHS and Social Care Partnership Trust who are also responsible for 16 other locations

Contact Details:

Address: Trust Headquarters Farm Villa Hermitage Lane Maidstone ME16 9QQ United Kingdom Telephone: 01732520400 Website: http://www.kmpt.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2011-03-08
Last Published		0000-00-00

Local Authority:

Kent

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

2nd November 2010 - During a routine inspection

People told us that they are given the information that they need when they first begin to use a service and that their needs are assessed.

They told us that they feel they are treated in a dignified manner and that they are respected as individuals.

People said that they are involved in their care planning process and that they receive the care and treatment that they need.

We were also told that people know how to access advocacy services and that they feel that they are protected against abuse. They said that their rights are safeguarded.

People said that staff are, in general, helpful, knowledgeable and supportive. However, they did tell us that, at times, staff could be more responsive to their needs. They said that often this is due to a lack of staff rather than their individual qualities.