Tudor House Medical Practice, Sherwood, Nottingham.
Tudor House Medical Practice in Sherwood, Nottingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th May 2016
Tudor House Medical Practice is managed by Dr JK Henry and Dr JA Lloyd.
Contact Details:
Address:
Tudor House Medical Practice 138 Edwards Lane Sherwood Nottingham NG5 3HU United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Tudor House Medical Practice on 1 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. Lessons were shared to ensure appropriate action was taken to improve safety in the practice.
Risks to patients were assessed and well managed. This included health and safety considerations such as ensuring equipment was safe to use, infection control measures and medicines management which kept patients safe.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. A programme of continuous clinical audit was in place which drove quality improvement. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients told us they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. Patient feedback which included the National Patient Survey rated the care provided highly.
The practice had not however considered the needs of all its service users.The practice had a low number of registered carers.
Information about services and how to complain was available and easy to understand. Reception staff we spoke with knew the procedure in place for addressing complaints.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. Practice management supported staff training and development. The practice sought feedback from staff and patients, which it acted on.
The area where the provider should make improvements are;
The provider must ensure it considers the arrangements in place for identifying carers and deliver care and treatment that reflects the needs of these patients.
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