We spoke with five people who used the practice and they told us they were very happy with, and confident in, the service provided. They told us the staff were friendly, treated them with respect and their privacy was maintained. One person told us "it ticks all the boxes. I have every confidence in all the staff”. Another person told us: "an excellent dentist. There are good joined up processes between the dentist and the hygienist".

People we spoke with felt they were given enough information about their treatment options, with time to discuss them and the relevant fees. All five people told us how the practice staff encouraged them with good dental habits and oral hygiene.

Two people we spoke with told us all the staff were aware of their anxieties when visiting the dentist and did their best to alleviate them.

People told us they could get appointments at times that suited them. They told us they were aware of the emergency number and had always had an appointment within 24 hours.

People were protected from abuse by staff who had an understanding of how to safeguard people. All staff spoken with demonstrated good awareness of the safeguarding principles and practices.

Systems were in place which meant that staff received appropriate levels of support and training to enable them to meet the needs of people who used the service.

Systems were in place to monitor and improve the quality of the service people received.