University College Hospital at Westmoreland Street, London.

University College Hospital at Westmoreland Street in London is a Dentist, Diagnosis/screening, Hospital and Phone/online advice specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th September 2011

University College Hospital at Westmoreland Street is managed by University College London Hospitals NHS Foundation Trust who are also responsible for 14 other locations

Contact Details:

Address: University College Hospital at Westmoreland Street 16-18 Westmoreland Street London W1G 8PH United Kingdom Telephone: 08451555000 Website: http://www.uclh.org

Ratings:

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Further Details:

Important Dates:

Last Inspection		2011-09-05
Last Published		2011-09-05

Local Authority:

Westminster

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

13th July 2011 - During a routine inspection

During our visit to the hospital, we spoke with a large number of people who were using the service and also spoke with their relatives. People told us that the facilities were better than those offered at other hospitals that they have used.

The majority of people spoke highly of clinical staff and the treatment they received. People told us that they had been given specific information regarding their condition, treatment, care and discharge arrangements. People told us that their nutritional needs were met and where applicable were offered a supplementary menu.

People we spoke to told us that that they had been given information about their treatments and were able to make an informed decision about them. We were also told that staff promotes the dignity and privacy of people using the service.

Carers and relatives we spoke to were very impressed with the range of services available to their family members. People using the service told us that they felt safe and were comfortable approaching staff with any concerns. They also commented that they knew about the complaints procedure.