Upton Group Practice, Wirral.

Upton Group Practice in Wirral is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st February 2017

Upton Group Practice is managed by Upton Group Practice.

Contact Details:

Address: Upton Group Practice 32 Ford Road Wirral CH49 0TF United Kingdom Telephone: 01516770486 Website: http://www.uptongrouppractice.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-02-21
Last Published		2017-02-21

Local Authority:

Wirral

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

3rd February 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Upton Group Practice on 21 July 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the inspection carried out on 21 July 2016 can be found by selecting the ‘all reports’ link for Upton Group Practice on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 3 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 21 July 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

• The practice had addressed the issues identified during the previous inspection.
• The practice no longer had any controlled drugs.
• The practice had revised its safeguarding protocols and now had its own additional internal safeguarding meetings and kept appropriate records to improve the management of any safeguarding concerns.

In addition, the practice had made the following improvements:

• The implementation of continuous audit for patients on high risk medications. The practice was also part of a local pilot scheme for repeat prescribing to reduce unnecessary medications being prescribed to patients.
• There was a revised significant event protocol. New significant events and any previous actions were discussed as a standing agenda item at staff meetings.
• There was a new complaints process, in which all complaints were discussed at staff meetings. Any complaints which were highlighted as a significant event would be analysed appropriately.
• The practice had updated its website in part to improve how the practice captured patient feedback.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

21st July 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Upton Group Practice on 21 July 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the inspection carried out on 21 July 2016 can be found by selecting the ‘all reports’ link for Upton Group Practice on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 3 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 21 July 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

• The practice had addressed the issues identified during the previous inspection.
• The practice no longer had any controlled drugs.
• The practice had revised its safeguarding protocols and now had its own additional internal safeguarding meetings and kept appropriate records to improve the management of any safeguarding concerns.

In addition, the practice had made the following improvements:

• The implementation of continuous audit for patients on high risk medications. The practice was also part of a local pilot scheme for repeat prescribing to reduce unnecessary medications being prescribed to patients.
• There was a revised significant event protocol. New significant events and any previous actions were discussed as a standing agenda item at staff meetings.
• There was a new complaints process, in which all complaints were discussed at staff meetings. Any complaints which were highlighted as a significant event would be analysed appropriately.
• The practice had updated its website in part to improve how the practice captured patient feedback.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice