Victoria & Mapperley Practice, Glasshouse Street, Nottingham.

Victoria & Mapperley Practice in Glasshouse Street, Nottingham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th January 2018

Victoria & Mapperley Practice is managed by Victoria & Mapperley Practice.

Contact Details:

Address: Victoria & Mapperley Practice Victoria Health Centre Glasshouse Street Nottingham NG1 3LW United Kingdom Telephone: 01158839080 Website: http://www.victoriamapperley.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2018-01-17
Last Published		2018-01-17

Local Authority:

Nottingham

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

24th November 2017 - During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as good overall. (Previous inspection 30 November 2014 – Good).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Victoria and Mapperley Practice on 24 November 2017 as part of our inspection programme.

At this inspection we found:

• The practice had strengthened their systems and arrangements since our last inspection in relation to staff records, training and infection control.
• Patients’ received care in line with evidence based guidelines and their individual needs were fully assessed. This included their clinical needs and their mental and physical well being.
• Staff were courteous and respectful to patients. They involved patients in making decisions about their care and treatment.
• There was a consistent approach to quality and improvement within the practice.

We found areas where improvements were needed and the provider should take action ;

• Review the use of alerts on patient records to ensure they fully reflect patient’s individual circumstances and highlight any potential risk.
• Improving the recording of actions taken in response to all safety alerts.
• Continue to develop support offered to carers, including strengthening processes for appropriately identifying all carers.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

3rd November 2014 - During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as good overall. (Previous inspection 30 November 2014 – Good).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Victoria and Mapperley Practice on 24 November 2017 as part of our inspection programme.

At this inspection we found:

• The practice had strengthened their systems and arrangements since our last inspection in relation to staff records, training and infection control.
• Patients’ received care in line with evidence based guidelines and their individual needs were fully assessed. This included their clinical needs and their mental and physical well being.
• Staff were courteous and respectful to patients. They involved patients in making decisions about their care and treatment.
• There was a consistent approach to quality and improvement within the practice.

We found areas where improvements were needed and the provider should take action ;

• Review the use of alerts on patient records to ensure they fully reflect patient’s individual circumstances and highlight any potential risk.
• Improving the recording of actions taken in response to all safety alerts.
• Continue to develop support offered to carers, including strengthening processes for appropriately identifying all carers.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice