We met four people attending appointments and with their permission, we accompanied three people during their consultation and treatment. All spoke positively about the service. One person told us, “Brilliant, fantastic, I am very happy, staff are professional” and that their, “Whole family” used the service.

People said they received a warm welcome from staff who put them at their ease. One person remarked that there was a, “Good front of house.” Another person told us, “Staff are brilliant, never any different.”

We were told that staff individually discussed with people how much their treatment would cost. One person told us, “Very good with costs, explained everything.”

When we asked three people if they would recommend the service to others they replied that they would. One person said, “Yes I have actually recommended it and I know of two people who have come here since.”

People all spoke highly of the standard of dental treatment they received. Comments we received included, “Never had any issues, I am happy with the standard” and “Very gentle dentist.”

We observed that the reception and clinical areas were clean and tidy. As we gave short notice of our inspection, we asked people if they always found it to be of the same standard. They told us it did. One person told us they always found it to be, “Spotless.”