Wareham Surgery, Wareham.

Wareham Surgery in Wareham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th March 2016

Wareham Surgery is managed by Wareham Surgery.

Contact Details:

Address: Wareham Surgery Streche Road Wareham BH20 4PG United Kingdom Telephone: 01929553444 Website: http://www.warehamsurgery.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2016-03-10
Last Published		2016-03-10

Local Authority:

Dorset

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

2nd March 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Wareham Surgery on 3 February 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand.
• Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the Duty of Candour.

However, there were also areas of practice where the provider needs to make improvements.

Importantly, the provider should

Review procedures for checking medicines remain in date in GPs bags.

We also saw an area of outstanding practice :

The practice had developed a system which used medical alerts received into the practice effectively to keep patients safe. Once an alert was received a search was undertaken on the clinical system to identify any patients that may be affected by it. For example, an alert was received about the importance of storing blood testing strips appropriately as some issues had arisen with the quality of testing due to them being stored incorrectly. A letter was generated by the computer system which was then sent to each patient affected to advise them of what actions to take.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

30th May 2014 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Wareham Surgery on 3 February 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand.
• Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the Duty of Candour.

However, there were also areas of practice where the provider needs to make improvements.

Importantly, the provider should

Review procedures for checking medicines remain in date in GPs bags.

We also saw an area of outstanding practice :

The practice had developed a system which used medical alerts received into the practice effectively to keep patients safe. Once an alert was received a search was undertaken on the clinical system to identify any patients that may be affected by it. For example, an alert was received about the importance of storing blood testing strips appropriately as some issues had arisen with the quality of testing due to them being stored incorrectly. A letter was generated by the computer system which was then sent to each patient affected to advise them of what actions to take.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice