Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory

Warwick House Medical Centre, Taunton.

Warwick House Medical Centre in Taunton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th October 2017

Warwick House Medical Centre is managed by Taunton and Somerset NHS Foundation Trust who are also responsible for 6 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-10-06
    Last Published 2017-10-06

Local Authority:

    Somerset

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

10th August 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Warwick House Medical Practice on 10 August 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety.

  • Risks to patients were assessed and well managed.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.

  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the duty of candour.

  • There was an innovative approach to continuous improvement with action plans in place to develop a more integrated model of care between primary and secondary care services.

The areas where the provider should make improvement are:

  • Have a document system to record the regular monitoring of infection prevention control measures.

  • Review and improve the system in place to track blank prescriptions.

  • Undertake administrative staff appraisals.

  • Have a system to actively monitor performance for the Somerset Practice Quality Scheme (SPQS). (SPQS is a system intended to improve the quality of general practice).

  • Embed clinical audits and re-audits to improve patient outcomes and ensure all audits contain a measurable action plan where required.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

Latest Additions: