Wentworth Medical Practice in Finchley, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 28th December 2017
Wentworth Medical Practice is managed by Wentworth Medical Practice.
Contact Details:
Address:
Wentworth Medical Practice 38 Wentworth Avenue Finchley London N3 1YL United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Wentworth Medical Practice on 17 October 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Although overall, the practice had clearly defined and embedded systems to minimise risks to patient safety, we identified areas where administrative improvements could be made to the provider's cervical screening failsafe system.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Results from the national GP patient survey (collected in July-September 2016 and January-March 2017) showed that patients’ satisfaction with how they could access care and treatment were generally below local and national averages. However, we noted that the practice had recently introduced changes to improve how people could access appointments and services in a way and at a time that suited them.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by the partner GPs. The practice proactively sought feedback from staff which it acted on.
The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvement are:
Review systems for identifying and providing support to carers.
Monitor recently introduced administrative improvements regarding how results are filed and regarding the overall cervical screening failsafe system.
Monitor patients’ satisfaction on recent improvements to how they can access appointments.
Monitor patients’ satisfaction on their involvement in planning and making decisions about their care and treatment.
Monitor recently introduced changes designed to improve how prescriptions used at the surgery and on home visits are logged.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Wentworth Medical Practice on 17 October 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Although overall, the practice had clearly defined and embedded systems to minimise risks to patient safety, we identified areas where administrative improvements could be made to the provider's cervical screening failsafe system.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Results from the national GP patient survey (collected in July-September 2016 and January-March 2017) showed that patients’ satisfaction with how they could access care and treatment were generally below local and national averages. However, we noted that the practice had recently introduced changes to improve how people could access appointments and services in a way and at a time that suited them.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by the partner GPs. The practice proactively sought feedback from staff which it acted on.
The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvement are:
Review systems for identifying and providing support to carers.
Monitor recently introduced administrative improvements regarding how results are filed and regarding the overall cervical screening failsafe system.
Monitor patients’ satisfaction on recent improvements to how they can access appointments.
Monitor patients’ satisfaction on their involvement in planning and making decisions about their care and treatment.
Monitor recently introduced changes designed to improve how prescriptions used at the surgery and on home visits are logged.
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