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Bupa Dental Care Pelton, Pelton, Chester Le Street.

Bupa Dental Care Pelton in Pelton, Chester Le Street is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 12th December 2012

Bupa Dental Care Pelton is managed by Wheldon Terrace Dental Practice Partnership.

Contact Details:

    Address:
      Bupa Dental Care Pelton
      2-3 Wheldon Terrace
      Pelton
      Chester Le Street
      DH2 1DA
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2012-12-12
    Last Published 0000-00-00

Local Authority:

    County Durham

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

13th November 2012 - During a routine inspection pdf icon

Patients were given clear information to help them understood the care and treatment choices available. We found from the results of the patient satisfaction survey completed in August 2012 almost 100% of patients “agreed” or “strongly agreed” their treatment options were discussed clearly.”

People’s dental care needs were properly assessed and treatment was planned in line with their individual care plan. We saw from the results of the patient satisfaction survey which found 100% of patients “agreed” or “strongly agreed” with the statement “I always understand what treatment I have consented to.”

We saw there were safeguarding procedures in place and staff training. One dentist we spoke with commented they felt, “their training had been useful because it helped to describe the signs of abuse dentists could encounter when carrying out an examination.”

The practice was clean and well maintained with good procedures were in place to prevent cross infection.

We saw staff at the practice were properly trained, worked to a professional code of conduct and kept their skills updated. One of the dentists told us he felt the practice was good at supporting all staff with their work, additional study projects and career development.

There were measures in place to make sure the quality of the service received by patients was maintained or improved. Patients were regularly asked for their views and their responses were used to plan and make improvements.

 

 

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